ADA Website Lawsuit Defense

If your business received a lawsuit alleging that its website violates the Americans with Disabilities Act (ADA), you're not alone. ADA website lawsuits have surged in recent years, catching many business owners off-guard. If you have an active web accessibility lawsuit, it is very important to contact an experienced ADA website defense law firm.

Understanding ADA Website Lawsuits

ADA website lawsuits are filed under Title III of the Americans with Disabilities Act, which requires places of public accommodation to be accessible to individuals with disabilities. While the ADA was enacted in 1990—long before the internet became central to commerce—courts have increasingly interpreted Title III to include commercial websites. The result has been an exponential growth in ADA website lawsuits.

The Rise of ADA Website Lawsuits

ADA website accessibility lawsuits have increased substantially since 2013. While exact figures vary by source, the trend is unmistakable: federal ADA Title III lawsuits have grown from hundreds of web accessibility cases in 2017 to over 8,000 cases in 2025. The resulting litigation has created a very niche specialty for ADA defense lawyers, who assist businesses to navigate and defend against these cases.

A graph showing the increase in ADA lawsuits over the years

Industries Most Affected

Certain business sectors have experienced disproportionate lawsuit activity:

Retail and e-commerce: Online stores without accessible shopping carts, product descriptions, or checkout processes;
Hospitality and lodging: Hotel booking websites lacking accessible reservation systems;
Restaurants: Food ordering platforms and menu websites with accessibility barriers
Financial services: Banking and insurance websites with inaccessible account management features;
Healthcare: Patient portals and appointment scheduling systems that exclude users with disabilities.

Received an ADA web accessibility lawsuit?
Here are the next steps.

If your company has received an ADA web accessibility lawsuit, the first step is to hire legal counsel. Law firms like Law Offices of Nolan Klein have significant experience handling these cases, and will be able to provide guidance on handling and resolving the case.

Next, it is critical to fix your website. If your website remains non-compliant with accessibility laws, then you will not be providing required access to the disabled, and you will remain open to ADA lawsuits and litigation in the future.

This is where our services come in. Our partners at Accessibility Checker will evaluate and audit your website for compliance with the most up to date accessibility standards (2.1/2.2 Level AA), and identify the issues that caused your lawsuit (and that must be fixed to prevent any future lawsuits). After that, developers will implement needed remediation, leaving you with an accessible and legally compliant website. There will then be options to select for continued monitoring, which can be monthly, annually, or as often as you want, to ensure that you stay compliant with the law, and that you do not experience any more ADA website violations in the future.